At Page Horizon, your privacy is a top priority. We are committed to protecting the personal information you share with us and ensuring a safe and secure shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
When you visit or use our website, we may collect the following types of information:
Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
Account Information: Login credentials if you create an account on our site.
Transactional Information: Details of the products you purchase, payment history, and delivery preferences.
Technical Data: IP address, browser type, device information, and website usage statistics.
Marketing Preferences: Your preferences regarding receiving newsletters, promotions, or other communications.
We collect this information when you:
Make a purchase on our website.
Create an account or register for our newsletter.
Contact us via email, phone, or contact forms.
Browse our website, cookies, or other tracking technologies.
2. How We Use Your Information
We use your personal data to:
Process and fulfil your orders, including payment and delivery.
Provide customer service and respond to inquiries.
Personalise your experience on our website.
Send marketing communications (if you have opted in).
Improve our website, products, and services.
Comply with legal obligations.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
3. Legal Basis for Processing
We process your data under the following legal bases:
Contractual Necessity: To fulfil orders and provide services you requested.
Consent: When you agree to receive newsletters or marketing communications.
Legitimate Interests: To improve our services, prevent fraud, and enhance security.
Legal Obligation: To comply with UK laws and regulations.
4. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and gather information about site usage. Cookies help us:
Remember your preferences.
Analyse website traffic and performance.
Provide personalised content and recommendations.
You can manage cookie preferences through your browser settings or our cookie consent banner.
5. Sharing Your Information
We may share your personal data with trusted third parties to:
Process payments securely.
Deliver products via shipping partners.
Provide analytics and improve website performance.
Comply with legal requirements.
All third parties are required to protect your information and only use it for authorised purposes.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once no longer needed, your data is securely deleted or anonymised.
7. Your Rights
Under UK GDPR, you have the following rights:
Access: Request a copy of your personal data.
Correction: Ask us to correct inaccuracies.
Erasure: Request deletion of your personal data.
Restriction: Request limited processing of your data.
Objection: Object to certain types of processing, including marketing.
Data Portability: Request a copy of your data in a structured, machine-readable format.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or destruction. However, no online system is completely secure, and you acknowledge that you provide your information at your own risk.
9. Children’s Privacy
Our website and services are not directed at children under 13 years old. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected such data, we will delete it promptly.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on our website with the effective date updated.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:
